Agent programme
Grow your business with M-STB Remit
Join a community-focused remittance network serving customers sending money to The Gambia, Senegal, Nigeria, Somalia, Kenya, Guinea-Bissau and Côte d'Ivoire. Approved M-STB agents help eligible customers access payment services and receive support in convenient community locations.
Who should apply?
Applications are welcomed from suitable businesses such as:
All applications are subject to due diligence, suitability assessments and regulatory registration requirements.
Benefits of joining
Additional customer traffic
Provide a service relevant to customers in your community.
Commercial opportunity
Earn commission on eligible completed transactions under the approved agent agreement.
Training and support
Receive initial training, operating procedures and ongoing support.
Digital platform
Use the M-STB agent platform for permitted customer and transaction activities.
Community relevance
Support customers sending money to The Gambia, Senegal and other approved destinations as the service expands.
What M-STB expects from agents
- Act honestly, professionally and fairly
- Protect customer information
- Follow M-STB procedures
- Complete required training
- Verify customers and documents correctly
- Escalate suspicious activity
- Display only approved materials
- Reconcile transactions and funds
- Cooperate with monitoring and audits
- Avoid misleading customers
- Keep personal credentials secure
- Comply with limits and restrictions
Agent application
Tell us about your business. Approved agents must not provide payment services until onboarding, contractual and regulatory-registration requirements are complete.