Fraud awareness
Stop. Check. Send safely.
Money transfers can be difficult to recover after the recipient receives them. Take time to confirm who you are paying and why.
Common scams
Family-emergency scams
A criminal pretends to be a family member who urgently needs money.
Romance scams
Someone builds an online relationship and later requests financial assistance.
Investment scams
A person promises unusually high or guaranteed returns.
Prize and lottery scams
You are asked to pay a fee before receiving a supposed prize.
Employment scams
You are asked to receive or transfer money as part of a false job opportunity.
Loan-fee scams
You are asked to pay money before a loan can be released.
Impersonation scams
Someone pretends to represent a bank, government, police or payment company.
Safety guidance
- Confirm requests using a trusted telephone number
- Never share passwords or security codes
- Do not transfer money under pressure
- Do not allow another person to control your account
- Do not conceal the true purpose of a transfer
- Contact M-STB immediately if you suspect fraud
Suspect fraud?
Contact M-STB Remit immediately.
Also see our complaints procedure if something has gone wrong with a transfer.