Sådan fungerer det

En klar måde at sende penge på

M-STB Remit lader berettigede kunder vælge afsenderland og sprog, vælge en tilgængelig destination, sende online eller få hjælp af en godkendt agent, hvor det er muligt. Enhver transaktion er underlagt identitetsverifikation, finanskriminalitetskontroller, transaktionsgrænser og udbetalingsmuligheder.

Online transfers

  1. 1

    Enter your transfer

    Choose the destination, amount and recipient delivery method. Review the available rate and fee.

  2. 2

    Register, add the recipient and pay

    Create or sign in to your account, complete the required checks, enter the recipient's details and authorise payment.

  3. 3

    Track delivery

    Check the status and receive confirmation when the transfer has been completed or is available for collection.

Agent-assisted transfers

  1. 1

    Find an approved M-STB agent

    Find an approved M-STB agent using the official agent directory.

  2. 2

    Bring the required information

    Bring the identification and information required for the transfer.

  3. 3

    Review before payment

    Review the rate, fee, recipient amount and transfer details before payment.

  4. 4

    Keep your receipt

    Keep the receipt and transaction reference until delivery is confirmed.

Identification requirements

Depending on the transaction and customer risk profile, M-STB may request:

  • Passport
  • UK driving licence
  • National identity document
  • Residence permit
  • Proof of residential address
  • Source-of-funds information
  • Purpose-of-transfer information
  • Evidence for higher-value or unusual transactions

Providing information does not guarantee that a transaction will be accepted. M-STB may delay, decline, cancel or request further information about a transaction where required by law, regulation, risk controls or payout-partner requirements.