Cómo funciona

Una forma clara de enviar dinero

M-STB Remit permite a los clientes elegibles seleccionar su país de envío e idioma, elegir un destino disponible, enviar en línea u obtener ayuda de un agente aprobado cuando esté disponible. Cada transacción está sujeta a verificación de identidad, controles de delitos financieros, límites de transacción y disponibilidad de pago.

Online transfers

  1. 1

    Enter your transfer

    Choose the destination, amount and recipient delivery method. Review the available rate and fee.

  2. 2

    Register, add the recipient and pay

    Create or sign in to your account, complete the required checks, enter the recipient's details and authorise payment.

  3. 3

    Track delivery

    Check the status and receive confirmation when the transfer has been completed or is available for collection.

Agent-assisted transfers

  1. 1

    Find an approved M-STB agent

    Find an approved M-STB agent using the official agent directory.

  2. 2

    Bring the required information

    Bring the identification and information required for the transfer.

  3. 3

    Review before payment

    Review the rate, fee, recipient amount and transfer details before payment.

  4. 4

    Keep your receipt

    Keep the receipt and transaction reference until delivery is confirmed.

Identification requirements

Depending on the transaction and customer risk profile, M-STB may request:

  • Passport
  • UK driving licence
  • National identity document
  • Residence permit
  • Proof of residential address
  • Source-of-funds information
  • Purpose-of-transfer information
  • Evidence for higher-value or unusual transactions

Providing information does not guarantee that a transaction will be accepted. M-STB may delay, decline, cancel or request further information about a transaction where required by law, regulation, risk controls or payout-partner requirements.