How it works
A clear way to send money
M-STB Remit allows eligible customers to select their sending country and language, choose an available destination, send online or obtain help from an approved agent where available. Every transaction is subject to identity verification, financial-crime controls, transaction limits and payout availability.
Online transfers
- 1
Enter your transfer
Choose the destination, amount and recipient delivery method. Review the available rate and fee.
- 2
Register, add the recipient and pay
Create or sign in to your account, complete the required checks, enter the recipient's details and authorise payment.
- 3
Track delivery
Check the status and receive confirmation when the transfer has been completed or is available for collection.
Agent-assisted transfers
- 1
Find an approved M-STB agent
Find an approved M-STB agent using the official agent directory.
- 2
Bring the required information
Bring the identification and information required for the transfer.
- 3
Review before payment
Review the rate, fee, recipient amount and transfer details before payment.
- 4
Keep your receipt
Keep the receipt and transaction reference until delivery is confirmed.
Identification requirements
Depending on the transaction and customer risk profile, M-STB may request:
- Passport
- UK driving licence
- National identity document
- Residence permit
- Proof of residential address
- Source-of-funds information
- Purpose-of-transfer information
- Evidence for higher-value or unusual transactions
Providing information does not guarantee that a transaction will be accepted. M-STB may delay, decline, cancel or request further information about a transaction where required by law, regulation, risk controls or payout-partner requirements.