Cómo funciona
Una forma clara de enviar dinero
M-STB Remit permite a los clientes elegibles seleccionar su país de envío e idioma, elegir un destino disponible, enviar en línea u obtener ayuda de un agente aprobado cuando esté disponible. Cada transacción está sujeta a verificación de identidad, controles de delitos financieros, límites de transacción y disponibilidad de pago.
Online transfers
- 1
Enter your transfer
Choose the destination, amount and recipient delivery method. Review the available rate and fee.
- 2
Register, add the recipient and pay
Create or sign in to your account, complete the required checks, enter the recipient's details and authorise payment.
- 3
Track delivery
Check the status and receive confirmation when the transfer has been completed or is available for collection.
Agent-assisted transfers
- 1
Find an approved M-STB agent
Find an approved M-STB agent using the official agent directory.
- 2
Bring the required information
Bring the identification and information required for the transfer.
- 3
Review before payment
Review the rate, fee, recipient amount and transfer details before payment.
- 4
Keep your receipt
Keep the receipt and transaction reference until delivery is confirmed.
Identification requirements
Depending on the transaction and customer risk profile, M-STB may request:
- Passport
- UK driving licence
- National identity document
- Residence permit
- Proof of residential address
- Source-of-funds information
- Purpose-of-transfer information
- Evidence for higher-value or unusual transactions
Providing information does not guarantee that a transaction will be accepted. M-STB may delay, decline, cancel or request further information about a transaction where required by law, regulation, risk controls or payout-partner requirements.